Terms and condition
1- Introduction
By accessing or using the websites seafy.com, portal.seafy.com, and ies-italia.it,
please read these Terms and Conditions carefully, as they apply when you access the Site and choose to browse or use our services. These Terms govern access to, use of, and navigation on our Websites and the services we offer.
2- Changes to the Terms
We reserve the right to modify, update, or replace these Terms and Conditions at any time. Any changes will be published on this page and will become effective as soon as they are available online. We encourage you to check this section periodically to stay informed about any updates.
3- Use of the Websites
Users agree to use the Websites solely for lawful purposes and in accordance with applicable laws. The following are prohibited:
- Using the Websites for illegal, harmful, or fraudulent purposes.
- Altering, copying, distributing, or transmitting the contents of the Websites without our express written consent.
- Sending viruses, malware, or any other content that may damage, interfere with, or compromise the integrity and security of the Websites.
4- Account and Security
Where account registration is required, the user is responsible for keeping their credentials confidential and for all activities conducted through their account. The user agrees to immediately notify IES Italia of any unauthorized use of their account.
5- Website Content
All content on seafy.com, portal.seafy.com, and ies-italia.it—including text, images, logos, graphics, software, and code—is protected by copyright and other intellectual property laws.
Users are not permitted to reproduce, distribute, modify, or otherwise exploit such content without written authorization. All intellectual property rights related to the Websites, including software, trademarks, and design, are the property of IES Italia.
6- Liability
The Websites are provided without warranties of any kind, either express or implied, regarding their availability, accessibility, or functionality. IES Italia shall not be held liable for any direct, indirect, or consequential damages resulting from the use or inability to use the Websites.
7- Privacy and Personal Data Protection
Controller identity and contact details
The Website is operated by IES Italia S.r.l., with registered office at Via L. Canonica 29, Milan (MI), Italy, Tax Code and VAT No. IT07580910961, email: privacy@ies-italia.it, as the data controller pursuant to the Regulation.
For information on how we process your personal data, please refer to our specific Privacy Notices for the different services, available on our Websites:
IES ITALIA Website Privacy Notice
Newsletter Privacy Notice
E-commerce Privacy Notice
Customer Service Privacy Notice
Cookies Privacy Notice
8- Links to External Websites
Our Websites may contain links to third-party websites. These links are provided for user convenience, but Seafy is not responsible for the content or availability of such websites. The inclusion of a link does not imply any endorsement or affiliation with the external websites.
9- Governing Law and Jurisdiction
These Terms and Conditions are governed by Italian law. Any disputes arising from the use of the Websites will be subject to the exclusive jurisdiction of the courts of the Italian State.
10- Payment Methods
Accepted payment methods on seafy.com and portal.seafy.com include credit and debit cards, Apple Pay, Google Pay, and Revolut. Payments will be processed through secure platforms.
Service prices may vary depending on the ferry company and the Wi-Fi packages offered.
Additionally, prices are subject to future changes. Our Refund Policy provides details on how to request a refund.
11- Acceptable Use Policy
Users agree not to use the Websites for the following purposes:
Sending spam, viruses, or harmful content
Engaging in hacking, phishing, or fraudulent activities
Violating others' privacy or collecting data without proper consent
12- Force Majeure
We shall not be held liable for failure to fulfill obligations under these Terms and Conditions if such failure results from events beyond our control, including but not limited to natural disasters, war, cyberattacks, telecommunications outages, or energy supply interruptions.
13- Complaint Procedure
If you have a complaint regarding any of our services, please contact us directly by email at: support@seafy.com
14- Privacy and Data Protection
Controller identity and contact details
The Website is operated by IES Italia S.r.l., with registered office at Via L. Canonica 29, Milan (MI), Italy, Tax Code and VAT No. IT07580910961, email: privacy@ies-italia.it, as the data controller pursuant to the Regulation.
For details on how we handle your personal data, please consult our dedicated Privacy Notices for each service, available on our Websites:
IES ITALIA Website Privacy Notice
Newsletter Privacy Notice
E-commerce Privacy Notice
Customer Service Privacy Notice
Cookies Privacy Notice
15- Contact
For questions regarding the Terms and Conditions or to submit data subject requests, please contact us at: privacy@ies-italia.it
Last updated: February 3, 2025